Delivery and Returns
Delivery
SightSage uses multiple carriers to ship our high quality, nutritional products across North America. The choice of carrier service depends on a variety of factors unique to your order. These factors include, but are not limited to: destination, package size, value of package contents, and promised delivery time. We are flexible with our selection of shipping carriers to ensure prompt, safe delivery of our products.
Shipping Time and Rates
We offer different shipping options that have varying costs and time frames:
- Standard US Shipping:
Orders will typically take 2-5 business days to the US Continental 48 states; however, occasionally there may be delays with the US Postal Service (USPS) particularly during the busy holiday season. Orders will leave our warehouse within two business days after your order is placed.
- Canadian Shipping:
All orders will be shipped with expedited delivery and will leave our warehouse within two business days after your order is placed. Delivery time typically takes 2-5 business days.
Please note that a business day refers to any day Monday through Friday. To maximize delivery speed, please place orders in the morning when possible.
Tracking
Instructions for tracking your purchase will be sent to you by email or sms after you make your purchase.
Questions
If you have any further questions, please contact our support team
Refunds
All SightSage products are backed by our 30-Day Satisfaction Guarantee.
If you’re not happy with your supplement, let our friendly Customer Care Team know and we’ll be happy to refund you in full.
Refund requests are processed within 2 business days and all refunds will be processed in the same currency and payment type of the original purchase. Depending on the bank/credit card company, most refunds will appear on your statement within 14 days after the refund request was received.
Product Returns
For refunds on orders with 3 or more of the same supplement we kindly request that you return the unopened bottles. In this case we will refund you the price of one bottle + the number of unopened bottles returned, along with the original shipping cost.
Please ship unopened bottles to:
SightSage Foods and Nutrition Inc.
#1151 - 11871 Horseshoe Way
Richmond, British Columbia V7A 5H5
Canada
